Our jewelry business has a no-return policy due to the fact that each bracelet set and necklace piece is handcrafted and made to order. Our processing time is 5-7 days, which is necessary to ensure the high quality of our products. However, we understand the importance of customer satisfaction and are committed to addressing any problems that may arise. If you encounter any issues with your order, please reach out to us so that we can work to resolve the situation to your satisfaction.

For our US customers, we offer shipping options of 3-4 business days with USPS priority mail or 1-2 business days with USPS priority mail express. For international orders, we offer shipping options of 6-10 business days with USPS priority mail international or 3-5 business days with USPS priority mail express international. All orders are carefully packaged to ensure safe arrival and are shipped promptly to ensure that you receive your jewelry as soon as possible. For international orders, we currently only ship to Canada, United Kingdom, and Australia.